Three important types of miscommunication can hinder your company’s performance:

Intra-personal Miscommunication: that is, people who cannot accept their weaknesses along with their strengths. A “blind spot,” as it is commonly called, can be extremely counterproductive if that weakness is job-related. Individuals working with people having these “blind spots” usually must compensate for those weaknesses. DISC behavioral style profiling gives insights that enable people to maximize their strengths while adapting and compensating for their weaknesses.

Inter-personal Miscommunication: that is, not understanding, and therefore not appreciating, styles different from our own. This is devastating to manager/employee relationships and team building and encourages personality conflicts and counterproductive politics. We will arm you with an understanding of exactly how different styles prefer to be treated, complete with guidelines on what to do and what not to do in communicating and managing. When people understand how to adapt their style to the styles of others, it increases effective communication and encourages an atmosphere of mutual respect. We also provide methods for team engineering, which create a synergy of the strengths of each style.

Job Miscommunication: that is, not understanding what behaviors are optimal for a position or role on a team. This incongruity may be on the part of management, the employee or other team members. TQM and Deming programs today are directed towards this goal of consensus on roles. Most of these programs fail in the initial stages because of interpersonal and group dynamics – that is, a failure to communicate objectively, fully and openly. We can help you to create an objective and valid description of the behavioral demands of the position (or the team role) itself, and improve the communications between different styles in a group.

Reduce Miscommunication, Increase Win/Win Communication

A behavioral style profile is an accurate description of our observable actions. It is not a test. There is no right or wrong profile, no good or bad style. Every style combination has strengths and weaknesses, value and blind spots. A profile narrates exactly how we prefer to do things and in what kind of environment we prefer to do them.

Behavioral style profiling is a cost-effective way to improve corporate climate and productivity and to leverage the unique contributions of each behavioral style to the functional roles of your organization. All problems require people to find and implement solutions. To learn how to understand the styles of the self (and others) and grasp how to use these insights produces better communications, better information, and better decision-making.

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