Quotes of the day – on selecting and retaining the right employees:

If you’re losing employees, you’re losing customers.

On average, American companies lose half of their employees every four years, and half of their customers in five years.

This suggests that employee attrition may have a significant impact on customer loyalty.

While every loyalty leader’s strategy is unique, [...]

Popularity: 35% [?]

An estimated 1.7 million Americans are working in high-pressure positions that require 70+ hours a week – “extreme jobs.”

Some can thrive on long hours, especially if they love their jobs (and feel they can gain competitive advantage).

Such demanding positions, however, may also pose challenges. Driven (or pushed) professionals can face significant problems in their private [...]

Popularity: 51% [?]

Approximately 32% of a worker’s desire to stay or go is the result of feeling or not feeling trust towards their boss. An employee’s longevity with a company directly correlates with how much they trust their immediate manager or boss. The extent to which an employee trusts their direct boss directly relates to their [...]

Popularity: 71% [?]

Art Schoeck was a featured speaker at the 2007 Atlanta HR Star conference, held at the Georgia World Congress Center on May 2.

Predicting Turnover: How to Keep Your Best From Leaving
Arthur G. Schoeck
President, Data Dome, Inc.

Employees are showing less loyalty and less patience for their employers. In addition to the more aggressive recruiting efforts of [...]

Popularity: 81% [?]