Are you doing all that you can to sort the wheat from the chaff?
How do you identify potential employees for service and associate-level sales that will show the characteristics necessary for success in these positions?
Warm bodies are not enough – turnover is too costly. More important, every customer interaction with your [...]
Popularity: 26% [?]
Filed under: Assessments, Benchmarking, Customer Service, Pre-Employment, Sales | Comment (0)
Last Friday, we installed Zone Alarm Security Suite 3 on one of our workstation computers. During the install I had added our network as “trusted” but could no longer connect. On restart, the computer would no longer boot up. It would get as far as trying to find a network connection, then the blue screen [...]
Popularity: 29% [?]
Filed under: Customer Service, Online Issues, Workforce Trends | Comment (0)
Tamara Erickson, one of the authors of the Harvard Press book Workforce Crisis: How to Beat the Coming Shortage of Skills And Talent” testified before the U.S. Senate last year on workforce trends. Her main points:
The workforce is older, and limited in availability. There will be a shortage of skilled workers of traditional work age [...]
Popularity: 77% [?]
Filed under: Assessments, Behavioral Style Analysis, Benchmarking, Corporate Vitality, Customer Service, DISC, HR, Job Analysis, Leadership, Pre-Employment, Retention, Sales, Surveys, Teams, Values and Passions, Workforce Trends | Comment (0)
Our First Podcast!
Art Schoeck, Data Dome Inc, interviewed by Jeff Davis on “Atlanta’s Business.” Aired 2/3/07 (5pm) and 2/4/07 (5:30pm) on Business Radio 1160, WCFO, JW Broadcasting.
Download mp3 – Behavioral Style Assessments in the Workplace
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Popularity: [...]
Popularity: 65% [?]
Filed under: Assessments, Behavioral Style Analysis, Benchmarking, Coaching, Corporate Vitality, Customer Service, DISC, DataDome News, HR, Job Analysis, Leadership, Pre-Employment, Retention, Sales, Teams, Workforce Trends | Comment (0)