Data Dome Workforce Trends and Assessments

Archive for the ‘Customer Service’ category

Hire for Better Sales and Service

November 30th, 2007

Are you doing all that you can to sort the wheat from the chaff?

How do you identify potential employees for service and associate-level sales that will show the characteristics necessary for success in these positions?

Warm bodies are not enough – turnover is too costly. More important, every customer interaction with your [...]

Popularity: 26% [?]

Last Friday, we installed Zone Alarm Security Suite 3 on one of our workstation computers. During the install I had added our network as “trusted” but could no longer connect. On restart, the computer would no longer boot up. It would get as far as trying to find a network connection, then the blue screen [...]

Popularity: 29% [?]

Tamara Erickson, one of the authors of the Harvard Press book Workforce Crisis: How to Beat the Coming Shortage of Skills And Talent” testified before the U.S. Senate last year on workforce trends. Her main points:

The workforce is older, and limited in availability. There will be a shortage of skilled workers of traditional work age [...]

Popularity: 77% [?]

Our First Podcast!

Art Schoeck, Data Dome Inc, interviewed by Jeff Davis on “Atlanta’s Business.” Aired 2/3/07 (5pm) and 2/4/07 (5:30pm) on Business Radio 1160, WCFO, JW Broadcasting.

Download mp3 – Behavioral Style Assessments in the Workplace

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Popularity: [...]

Popularity: 65% [?]

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