WorkForce Trends Issue 30 is now available!

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The $5 Trillion Turnover Drain
Job Dissatisfaction in the Workplace
The Changing Landscape of the American Job Economy
Fields on the Upswing
Slow Gains for Women
Fun with DISC Communication Tips
Age, Pregnancy Discrimination: Illegal Layoffs Rising
Common DISC Blunders
Spotlight on Select: Associate-Level Sales and Service Screening

Our WorkForce Trends newsletter gives you the latest [...]

Popularity: 39% [?]

DO UNTO OTHERS… how?

As a corporate behavioral specialist, Art Schoeck has some advice for managers and employees who want to improve relations: Forget the Golden Rule.

“The Golden Rule is totally wrong,” says Schoeck, founder and CEO of Data Dome, a clearinghouse for assessment tools. “You don’t treat people the way you want to be treated. [...]

Popularity: 57% [?]

Frustrated because you can’t actually get to human being in customer service? Here is a lovely little resource for you. The Find a Human IVR Phone System Shortcuts provides a listing of major companies, website addresses, phone numbers, and steps to find a human once you are in their telephone system.

Popularity: 19% [?]