Are you doing all that you can to sort the wheat from the chaff?
How do you identify potential employees for service and associate-level sales that will show the characteristics necessary for success in these positions?Warm bodies are not enough – turnover is too costly. More important, every customer interaction with your [...]
Popularity: 30% [?]
Last Friday, we installed Zone Alarm Security Suite 3 on one of our workstation computers. During the install I had added our network as “trusted” but could no longer connect. On restart, the computer would no longer boot up. It would get as far as trying to find a network connection, then the blue screen [...]
Popularity: 28% [?]
According to the recent Accenture High Performance Workforce Study, corporate executives surveyed say there is a problem with skills in the workforce. Critical functions are reported as not performing as strongly as they should:
Only 14% of respondents described the overall skill level of their organizations’ entire workforce as industry leading.
Just 20% of respondents said the [...]
Popularity: 73% [?]
Frustrated because you can’t actually get to human being in customer service? Here is a lovely little resource for you. The Find a Human IVR Phone System Shortcuts provides a listing of major companies, website addresses, phone numbers, and steps to find a human once you are in their telephone system.
addthis_url [...]Popularity: 18% [?]