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Archive for the ‘DISC’ Category

Ask the Expert: Me-Me Conflicts?

Monday, February 28th, 2011

Art Schoeck was recently asked the following question via our Ask the Expert form:

** What do you mean by the Me-Me Conflict? Could you flesh that out a little? **

Art’s answer:

There are certain DISC behavioral styles that pose a “Me-Me” conflict, meaning there exists internal incompatibilities between behaviors. The Me-Me conflicts occur when an individual displays behaviors that are at odds with each other, that interfere with intended outcomes or reframe the behavioral dynamics due to the combination of conflicting behaviors.

To illustrate this idea let’s examine some scenarios:

An individual who wants to like people (DISC profile = high I) and looks at others with warmth and emotion, yet has high standards with which she judges things, data, and… people (DISC style = core C). So she wants to be liked and wants to like others, but she holds others to high standards, which may relegate her associates to those with high standards for instance she may date only those who pass her strict checklist of criteria. Here we see the Me-Me conflict in the competition of the core C behavior with the drive of the high I behavior. However, as in the dating example mentioned, the result might not be one behavior preventing the other, but both behaviors combining, hence the C-driven checklist criteria applied to the I-driven dating.

An individual may have a sense or urgency to get immediate results (DISC style = core D) while at the same time desire perfection (DISC profile = high C), which takes time to achieve. They constantly have internal conflict of rushing to complete, which can increase the likelihood of infractions or errors, vs slowing the pace down adequately to perform in an error-free compliant manner. The high D wants results and action now, which is in conflict with the high C behavior of making sure things are done in adherence to the standard of perfection.

One more example, although there are many more Me-Me conflict variations, can be seen with people who look at things, data, and products in an emotional way, yet look at people logically and analytically. The may buy things based on their emotions, yet look at others with skepticism and a “prove it to me” attitude. Changing situational dynamics can reframe the conflict.

Sometimes people are confused by the mention of Me-Me conflicts in part due to the explanation that accompanies the DISC Success Insights Wheel in some reports. The wheel will sometimes have the word “Cross” on it along with arrows pointing to spots on the wheel (see this post for a deeper look at the Success Insights Wheel) this can indicate the potential presence of a Me-Me conflict, because we are seeing three of the four DISC factors above the line with the individual’s core (or most prominent) DISC factor and the factor that is directly across from it on the wheel constituting two of those three factors that are above the line. The confusion can come from the use of the word “opposite” which in the Success Insights Wheel’s explanation is meant to refer to the style which is on the opposite side of the wheel, however this is not actually an opposite of the DISC style: D and S are across from each other on the wheel, as are I and C, but these are not opposite behaviors. The opposite behavior of a high D is not a high S, it is a low D. Likewise the opposite of a high I is a low I, etc. There can be some similarities between a low D and a high S but the behavioral basis is different.

What’s your question?

Data Dome’s resident expert is our founder, Art Schoeck. A member of TTI’s prestigious International Faculty, Art often receives questions through our Ask the Expert form. We try to answer questions here on this blog that are representative of common questions regarding DISC and other assessment tools.

Do you have a question about DISC? If so please submit it via the Ask the Expert form. Although it may not be possible to answer every question individually, we use the “Ask the Expert” category of this blog to answer the DISC-related questions most important to our readers.

Data Dome Welcomes Lisa Bouchard, Expands Training Team

Monday, January 24th, 2011

We at Data Dome would like you to join us in welcoming the newest addition to our training team: Lisa A. Bouchard.

Lisa, a Certified Professional Behavioral Analyst, has over 15 years of expertise in applying the insights of DISC to the issues and practical realities of the business world. She has a unique ability to establish rapport at all levels of the organization, from the board room to the shop floor. This skill has made her a change agent for clients in the consumer goods, banking, health care, manufacturing, financial services, pharmaceutical and telecommunications industries.

“I’m delighted to have Lisa join the Data Dome family as a member of the faculty for our Advanced Experiential DISC Certification class.” said Art Schoeck, Founder and CEO of Data Dome. “Lisa has a knack for connecting with people. She is a dynamic trainer who can inspire people to reach levels of understanding beyond their own expectations.”

In addition to her consulting experience, Lisa spent 13 years in sales management. She knows the importance of getting results and that’s why she emphasizes in her training sessions that DISC isn’t just theory. She teaches how to use DISC profiles to decipher and improve the situations real businesses, and real people, face every day.

To find out more about Lisa please visit her bio on our About the Team page.

World According to DISC: New Year’s Resolutions

Tuesday, December 28th, 2010

DISC profiles help us understand ourselves and each other. In our continuing World According to DISC series we like to examine the lighter side of life through the lens of DISC core styles. As we bring 2010 to a close and begin to look ahead to 2011, it is a time when many will think about themes, goals and resolutions for the coming year…

Donny the high D is bold and ambitious, he’s not thinking about resolutions because he’s already got several projects in motion. He does have a goal though: to not just make the president’s club again this year, but to beat last year’s sales champion, by at least 10% thereby regaining the number 1 slot.

Irene has high I DISC profile. She loves to talk about the new year with everyone she meets. In fact, Irene just loves to talk. She has been talking with all her friends, asking what their plans are and comparing their resolutions for the coming year. When Jane paused her jog to say hello, Irene told her that she’s going to rejoin the gym and go every day. When Doris gave her a nice bottle of wine she shared her resolution to take a class in wine-tasting. When she ran into Bob in the frozen food aisle she told him how 2011 was going to be the year she stopped eating out so much and cooked more at home. She told Henry at the bank that she’ll be cutting coupons… Marcel at Starbucks that in 2011 she’s going to learn to make espresso at home…

Sylvia the high S was just starting to get comfortable with writing 2010 and now she’s looking at the new 2011 calendar she got from her college alumni association. She’s been hanging them beside her refrigerator every year since she graduated. Her father used to make 3 resolutions every year, 1 for work, 1 for himself and 1 for the family. She has continued that tradition every year since he passed away. This year at work she plans to start coming in earlier in the hopes that her boss will notice and give her a raise. For herself, she’ll finally finish that sweater she’s been knitting for years. For her family, she’ll continue to volunteer at the church to make sure her kids aren’t sneaking out of Sunday school.

Christopher’s DISC profile reveals he is a high C – he is very mindful of rules and procedures. He only ever has one resolution, to monitor the 13 virtues as defined by Benjamin Franklin: Temperance, Silence, Order, Resolution, Frugality, Industry, Sincerity, Justice, Moderation, Cleanliness, Tranquility, Chastity, and Humility. He has been spending a good portion of the week between Christmas and New Year’s Day planning his calendar for the coming year to make sure proper time has been allotted for work, family, hobbies, personal development, exercise, and once a month he has set aside 20 minutes for spontaneity.

Remember, in real life people exhibit a blend of behavioral styles, not just one single dominant trait. Examining their DISC graphs and profile reports will reveal how much that blend of behaviors can adapt from a home (or natural) state to a work (or adapted) state.

No matter what your DISC behavioral profile we at Data Dome wish you a happy and prosperous 2011.

Happy New Year!

Motivators – Quick Takes: Bookmarking for Values

Friday, December 17th, 2010

Understanding how people prioritize their values can help in understanding how they make their choices. Just as we do with our World According to DISC series, we like to find ways to demonstrate Workplace Motivators in action. without taking ourselves too seriously. With that in mind let’s take a look at the bookmarks stored in six people’s web browsers….

Theodore the high Theoretical seeks truth and knowledge:
wikiHow – The How-to Manual That You Can Edit
MIT Enterprise Forum
Astronomy Picture of the Day
Science News
National Geographic

Ursula the high Utilitarian/Economic saves time and money:
Mint – Free Personal Finance Software, Budget Software, Online Money Management and Budget Planner | Mint.com
Tungle.me | Scheduling Made Easy
43 Folders | Time, Attention, and Creative Work
Lifehacker, tips and downloads for getting things done
Clark Howard: Save More, Spend Less and Avoid Rip-offs | www.clarkhoward.com

Alvin the high Aesthetic pursues form, harmony and beauty:
The Metropolitan Museum of Art, New York
Beautiful Pixels : Unhealthy lust for UI design
Fashion net | the insider's guide to all things chic
DailyCandy is a handpicked selection of all that’s fun, fashionable, food related, and culturally stimulating
Fashion – Women's Fashion Magazine -ELLE.com

Samantha the high Social loves people and wants to help:
Facebook
Twitter
FriendFeed
Evite – Invitations, Free eCards and Party Planning Ideas
Care2 – largest online community for healthy and green living, human rights and animal welfare.

Ivan the high Individualistic/Political seeks power, independence and personal gain:
Entrepreneur – Business & Small Business
Robb Report – The Global Luxury Source
FastCompany.com – Where ideas and people meet | Fast Company
Business News & Financial News – The Wall Street Journal – WSJ.com
tompeters! management consulting leadership training development project management

Tammy the high Traditional/Regulatory is firm in her convictions and wants unity and order:
BibleGateway.com: A searchable online Bible in over 100 versions and 50 languages.
YP.COM – Yellow Pages, the new YELLOWPAGES.COM
The Traditional Values Coalition ::: Empowering People of Faith through Knowledge
Knitty is the longest-running free knitting magazine on the web.
Constitution of the United States – Official Site

Did you follow the links? Are some of these in your bookmarks too? Remember, everyone has a mix of values and their priorities can change over time, but combined with understanding DISC profiles they can provide valuable insights for a more productive and harmonious workplace.

Merry Motivators – Holiday Shopping Edition

Monday, December 13th, 2010

While most of our posts here are focused on DISC profiles, DISC alone doesn’t give a complete picture. DISC tells us HOW a person will behave, but values and motivators are essential to understanding WHY they behave they way they do.

In the spirit of our World According to DISC series, let’s take a look at the spectrum of motivators and how they might influence holiday gift giving choices:

The high Theoretical values truth and knowledge, don’t be surprised if their kids find a junior science lab under the tree this year. Got a high Theoretical on your shopping list this year? Delight her with a statuette of Thoth, the Ibis-headed Egyptian god of knowledge or maybe the complete Oxford English Dictionary.

High Utilitarian/Economic people value money and time, things that are useful and practical. Be certain that they will be shopping for the best possible deal and the most efficient use of time. The high Utilitarian grandmother is giving all her grandchildren savings bonds this year getting the bulk of her holiday shopping done in one step. Are you shopping for a high Utilitarian? Consider getting him a membership to Costco or maybe just a nice thermos to carry coffee since he would never waste money at a place like Starbucks.

If you’re a high Aesthetic you are focused on form and harmony, beauty and inner vision. You might not know what you’ll be getting, but you can be sure that the gift from the high Aesthetic will be the most beautifully wrapped one in the bunch. If you’re looking for a great idea for a high Aesthetic consider a trip to the Metropolitan Museum of Art, or sign her up for a class in Feng Shui.

I’m sure you won’t be surprised to learn that the high Social values people. Altruism, empathy and generosity are important to them. It wouldn’t be out of character for a high Social to make a charitable donation in your name. Want to make a high Social happy this season? Lend him a hand when he volunteers at the local soup kitchen’s holiday meal.

High Individualistic/Political types value power and often view others as a means to an end. The high Individualistic/Political might give his boss a new set of golf clubs and a lot of hints about being available for his next power foursome. Want to make a high Individualistic/Political happy? Give her a copy of Machiavelli’s “The Prince”.

Last, but not least we come to the high Traditional/Regulatory who values unity, order and structure. They are likely to be very fixed in their beliefs. Your high Traditional cousin will be going to midnight mass and after will fill his kids’ Christmas stockings with chocolates and candy canes just like he had when he was a kid. If you’re shopping for a high Traditional consider getting her a keepsake ornament for her tree, or, if appropriate for her religion, a finely printed and beautifully bound bible.

As we often do when discussing DISC profiles, we are here in these examples simplifying the motivational profiles to isolate on a single value category. In reality multiple values will be a factor and the lack of motivator in a specific category can also be highly indicative of a person’s priorities.

We hope this post gave you a little insight into the spectrum of values and motivators and maybe an idea or two as you finish up your holiday shopping.

Wishing you and yours a safe and happy holiday season!

World According to DISC – Guide to Holiday Shopping

Monday, December 6th, 2010

‘Tis the gift giving season so we here at Data Dome want to help you find the perfect gift for all the different DISC profiles on your list. Not everyone has disc profiles as extreme as these, but thinking about DISC styles may help you choose a better behaviorally-fitting gift.

A high D DISC profile is likely to respond well to a gift that helps further a goal, but not if it adds complication to the process: Last year, Danny the High D was looking to start exercising more so his wife thought a new bicycle would be the perfect gift. It would have been if it had come pre-assembled, but Danny wanted to exercise not decipher an assembly manual. He’s now running 3 miles a day, but the bike is still in the box.

A high I DISC profile likes to be around people, interacting, talking and having fun. Good choices are gifts that either prompt a social gathering or elevate the high I’s social status, but follow through and attention to detail may not be strong with the high I. Last year, Irma the high I found out that several of her friends got together once a week for a knitting circle so she dropped a lot of hints about knitting to her husband. He dutifully got her a starter kit of knitting needles, a knitting video, several balls of beautiful wool and a book of knitting patterns. She was delighted and excited to join her friends at her first knitting circle, until she found out how hard it was as a beginner to knit and talk at the same time. She continues to enjoy meeting her knitting circle, but as of this writing she has yet to complete her first scarf.

Persons with a high S DISC profile aren’t very demonstrative and may seem hard to shop for because they haven’t outwardly expressed what they would like. Sam is a high S and last holiday season his wife noticed that the lining was shot on his winter coat. She thought it would be nice to get him a new coat that was more in-style than his old one, but she knew he wasn’t into fashion and that he tended to resist change so instead she got the old coat relined. When he opened the box he was confused for a second to see his old coat in a new gift box, but when he saw the new lining he smiled and quietly slipped the coat on over his pajamas.

The high C DISC profile can be intimidating to shop for because the high C can be meticulous and critical about quality and appropriateness of a gift. Last year, Clara, a high C, was dismayed when her friends in the office gave her an expensive planner from Franklin-Covey – they thought it would be a big hit because she is so organized, but she felt insulted that they thought she needed someone else’s system to stay on top of things. This year they did better, giving her a subscription to Consumer Reports so she can always have the data to make the most informed purchase decisions.

Here are a few more just-in-fun gift ideas -

The gift they want:

  • High D – NASCAR fantasy camp driving lesson, air horn, watch with built-in stopwatch
  • High I – Tickets to the Oprah show, karaoke machine, a huge holiday party
  • High S – Grandpa’s pocket watch, a family holiday dinner, savings bond
  • High C – Gaggia Classic Espresso Machine, statistical graphing calculator, US Chess Federation standard chess set

The gift they need, but don’t want:

  • High D – meditation retreat, biofeedback machine, chamomile tea
  • High I – time management system, accountability coach, Social Media blocking software
  • High S – home organizer session, procrastination-busters class, Toastmasters membership
  • High C – empathy training, improv class, mud-wrestling tournament entry

As always with the World According to DISC series, we like to keep it light while sharing some instructive, yet one-dimensional attributes of DISC behavior. In reality people are multi-dimensional and are influenced by a range of motivators and attitudes in addition to having a mix of behavioral styles.

Whatever your DISC style we at Data Dome wish you and yours a very happy holiday season!

World According to DISC – Thanksgiving Edition

Monday, November 15th, 2010

Thanksgiving is just around the corner and that means it is time for another episode of our continuing series – the World According to DISC. DISC profiles are an invaluable tool to help understand an individual’s behavior at work and at home, when relaxed and when stressed. Let’s meet one family and see how their behavioral styles influence their holiday celebration.

Don is a high D who works in sales. It’s been a slow year and the imminent arrival of Thanksgiving is a big reminder that most of the year is gone and time is running short if he is going to make his numbers for the year. He’s frustrated that so many people will be off of work, because every day between now and the end of the year counts so much toward hitting his targets. The one saving grace in his opinion is football. He’ll have a hard time keeping his seat at the dinner table because he’s focused on getting in a big dose of big screen football time. Since he can’t make any sales call on Thanksgiving Day anyway he’ll be diverting all his attention to cheering on his favorite teams.

Irene, Don’s wife, is a high I. She loves Thanksgiving mostly because it means the holiday party season has arrived and she loves to go to parties. She’s actually doing her best to try to turn the family Thanksgiving celebration into a party – she has invited just about every neighbor on her block to drop by and share dessert with them after the big turkey dinner. In fact, she’s starting to worry that she won’t have enough desserts and she’s rushing to the store to do a last minute shopping with her daughter, Sally in tow. Although Sally’s not enjoying the hectic scene at the supermarket, Irene is in her element – she’s run into several friend’s and is now happily chattering away with the cashier.

Daughter Sally is a high S and although she seems calm on the outside, she’s cringing on the inside at the turmoil in the supermarket. She didn’t really want to go, but her mom was in such a sudden panic about not having enough for dessert that she didn’t want to make a fuss. She’s looking forward to seeing her uncle and cousins who come to their house for Thanksgiving dinner every year. The lead-up and preparation is always a bit too hectic for her and her sister, Connie, is always snapping directions at her. Sally feels more comfortable after the big dinner when everything slows down. The football fans crowd into the den to cheer their favorite teams while Sally visits quietly with her cousins as they take their time clearing the table and putting away the leftovers.

Connie, is Sally’s older sister and has a high C disc profile. She has been snapping and fussing all day trying to put things in proper order for the big feast. She can’t understand why Sally takes so long to set the table when the process should be clear. She would do it herself, but she’s too busy because a few years ago she took over the cooking duties from her mother. Irene is a friendly person, but she can’t follow a recipe and Connie is now in charge of the Thanksgiving menu. She’s also planning on asking Don if she can carve the turkey this year – she thinks he makes a mess of it and she has been studying the proper procedure online for how to get the most meat off the bone in a neat and efficient manner. She’s set up a work area on the dining room sideboard with a platter and all the carving tools. She’s timed the turkey to be ready at 5pm exactly and she’s going to throw a fit if the bird is dry because Irene and Sally are late getting back from the supermarket.

Despite Connie’s worry, Irene and Sally manage to get back in plenty of time with a sackful of holiday cookies and an apple pie for the dessert crowd. Connie thinks that a homemade pie would be more appropriate, but agrees there wouldn’t be enough time to make one. She’s delighted that her dad has agreed to let her carve the turkey, and Don is delighted to have one less distraction from the day’s football watching. Sally finishes setting the table with the help of her cousins. As they quietly put out the fine linen napkins they save for special occasions and her mother’s good china, Sally takes comfort in the familiar objects and relishes the calm moment before the chaos of a crowded table. Irene forgets all her anxiety about being unprepared as she happily gets caught up on all the family gossip with her brother, who arrived while they were at the store.

Looks like it’s going to be a pleasant Thanksgiving after all. We at Data Dome hope you enjoy the lighthearted looks at prototypical DISC behavioral profiles that we feature in the World According to DISC series, and we wish you and your family a very happy holiday season!

DISC Profiles – How You See Yourself. How Others See You.

Monday, November 8th, 2010

One of the great aspects of using DISC to understand ourselves and the people we work with is that it gives us a shared vocabulary for describing behaviors. A DISC profile chart is like a Rosetta Stone for helping people to collaborate and communicate. It helps identify the predispositions that can cause confusion, misunderstandings and friction so that they can be adjusted for a more harmonious and productive work environment.

Let’s explore an example using two classic DISC behavioral profiles: the high S and the high D. We’ll call them Sara and Dan respectively, but let’s assume at first that Sara and Dan have never taken a DISC assessment so although we know their DISC styles they don’t. Dan’s high D DISC style means that he tends to be forceful in encounters, particularly those that are in line with the goals he is trying to achieve. He makes fast decisions and likes to cut through the red tape to get things done. Sara, on the other hand, being a high S is more comfortable with a slow pace of change, she works steadily and diligently, she rarely ever makes waves and is persistent in how she approaches her work. Recently Sara and Dan have been asked to work on a project together and the results have been a disaster. Dan doesn’t understand why they haven’t made more progress. Sara seldom disagrees with him when they discuss project goals, but she always ends up working on other things – usually departmental duties for her boss, Cathy whom she has worked under for years. Sara hasn’t expressed it, but she feels oppressed by Dan. To her, his approach is chaotic and his goals are unclear and not thoroughly communicated. He always wants her to drop everything for some “new idea of the day” when she needs to make sure that working on this special project doesn’t disrupt things for Cathy, her boss.

So what’s going on in this situation? Dan thinks that he is communicating clearly because Sara offers no resistance to his intimidating style. She defers to his take-charge manner, so he assumes she’s on-board with his ideas. Sara thinks she is being loyal and responsible by taking care of her boss’s priorities as she has always done. She doesn’t understand why Dan has so much time to think of new ideas when he surely must have duties he was responsible for before this project began. Dan is starting to get impatient and frustrated with Sara because he thinks she’s slowing down the project and he won’t get the promotion he hoped volunteering for this project would bring him. Sara is getting little sleep at night because she’s afraid that she’ll get fired for not fulfilling her duties to her boss and is starting to avoid Dan and feel resentful for him putting her in this predicament.

Now let’s intervene and ask Sara and Dan to take DISC assessments and thoroughly brief them on their respective DISC profiles. We can help them see themselves more clearly, and perhaps more importantly help them to see the difference between how they see themselves and how others may be perceiving their actions.

Dan sees himself as:

  • Focused on the big picture.
  • Taking initiative.
  • Decisive.
  • Capable.

However, Sara sees Dan as:

  • Arrogant.
  • Chaotic.
  • Disruptive.
  • Egocentric.

On the other hand, Sara sees herself as:

  • Loyal.
  • Diligent.
  • Responsible.
  • Polite.

While Dan sees Sara as:

  • Slow.
  • Lacking ambition.
  • Incompetent.
  • Incommunicative.

As Dan and Sara learn more about their own behaviors and how their perception of themselves can differ greatly from how others may view them, they can be coached on strategies for more effective communication and learn how to recognize and adapt to the DISC profiles of others. Now that Dan knows he is a high D and Sara is not, he can strive to adjust his behavior – he begins by making sure he asks Sara more questions to actively confirm agreement on goals and commitment to priorities rather than just assume that a passive lack of argument actually meant a “yes.” Likewise, Sara now understands that Dan isn’t trying to get her fired, but that his high D behavior makes him put a lot of drive behind his actions, while her own high S gives her a natural bias towards being a less demonstrative person, so others may not realize when she is in disagreement or unhappy about a decision. Although it is uncomfortable for her, she resolves to do a better job of expressing her view and communicating the boundaries that make her feel that this project isn’t threatening her ability to complete her other duties.

Armed with the knowledge DISC profiles can bring, Dan discovers that Sara is actually a very thorough, productive and reliable worker who steadily moves the project agenda forward one accomplishment at a time. Sara also comes to appreciate Dan’s boldness and initiative especially when he helps secure more resources for the project and helps her talk to her boss about easing some of her departmental duties so she has more time to spend on this project without becoming overstressed.

DISC behavioral assessments are powerful tools for understanding the differences in the way we interact. However the profile itself is just information – great managers understand that it is in the adjustments we make and the strategies we coach in our people that the true strengths of DISC profiles are revealed. It’s easy to use DISC to excuse one’s self for one behavioral bias or another, that is why it is important to cultivate the idea that DISC equips us so that we can choose to adjust our behavior to better adapt to the needs of others.

Data Dome Quick Tip: DISC or Motivator?

Saturday, October 30th, 2010

Understanding people is a subtle science. Even with great tools like DISC Profiles and Workplace Motivators at our disposal it is not uncommon for there to be confusion about what is a behavioral style versus what is driven by a motivator. Sometimes the symptoms can be very similar.

Let’s look at an example – Charlie and Margaret:

Both Charlie and Margaret appear to be fastidious about how they have arranged their offices – do they share the same DISC profile behavior? If something is moved out of place in either environment, it isn’t long before it is quickly put back exactly where it came from – are they operating with the same workplace motivator? Let’s examine further and see if we can find out: One day Charlie visits Margaret’s office. When he comes to the door she drops everything she’s currently doing to give him a friendly handshake, asks him to make himself comfortable and asks him about several people she knows from the floor where Charlie works. Despite Margaret’s friendly banter Charlie feels compelled to say to Margaret that she should move her desk so that her seat faces the door as it is proper procedure to first acknowledge a visitor at the door, then signal the person to enter and finally indicate which seat the visitor should take. Margaret takes the comment in stride and remarks how nice it was for him to stop by while he was on her floor.

On another day Margaret stops by Charlie’s office and finds him on the phone. He seems to be ignoring her until she knocks lightly on the open door. He then looks up, signals that he will be a moment, finishes his call, then asks her what business has brought her to his office today. Rather than focusing on his question she says that she thinks he should also rearrange his seating – his office has a beautiful view, but the way his desk is arranged his back is to the window and he can’t enjoy the vista.

What’s going on here? Because of the similar outcome regarding how carefully the offices are maintained, one might assume that both Charlie and Margaret share the same DISC style and the same motivator, but this is not the case. Charlie’s formality with his coworker is a clue that his DISC profile is that of a High C, he follows rules and procedures with rigidity and sees alternate arrangements of the office as breaking with decorum. Margaret, on the other hand, is a High I – her greeting is friendly, her conversational focus is on people and she is willing to drop everything she is doing to welcome Charlie when he arrives. Her reason for being fastidious about her office decor comes from responding to her dominant motivator, a High Aesthetic. She’s meticulously arranged her office in the way that most satisfies her artistic sensibility and responds to other environments accordingly. By contrast Charlie’s Aesthetic score is quite low, he has completely ignored the beautiful view in planning his office arrangement.

In this example opposing behavioral styles and motivations led to a similar expression. This is why gaining insights into both DISC behavior and Workplace Motivators is so valuable in bringing a greater clarity to interpersonal dynamics in the workplace. Often sources of friction and other detriments to productivity can be difficult to diagnose without looking at both behavior and motivations.

World According to DISC Halloween Edition

Monday, October 25th, 2010

Well folks, it is almost Halloween – that means it is is World According to DISC time again. Time to carve your pumpkins and pick out your costume for the Diabolical DISC Masquerade Party (costumes required, of course). Devils and princesses, movie monsters and pop-stars, comic book characters and astronauts will be in your neighborhood Trick or Treating. What will this year’s most popular costumes be? Perhaps a look at one family through the lens of DISC behavioral profiles can give us a hint:

Young Dennis is a high D according to his DISC profile. He’s set a big goal for his candy gathering escapades: twice as much candy as last year. To meet his goals he has enlisted his dad to take him to the next subdivision up the road where more of the residents have kids and therefore more houses giving out treats. He’s also delegated carrying a spare sack to his younger sister, Samantha, just in case he fills up his first candy bag. Dennis’s costume choice: Darth Vader.

Irene, Dennis’s mom, took a DISC assessment at work – she is a high I and she’s excited because she is going to go to a huge costume party the night before Halloween where tons of her friends will be. She is in the costume shop now having trouble deciding what to wear. She’s chatted with every employee in the store and most of the other customers asking their opinions of what they like best and which costume would most people love to see her in. She knows she doesn’t want a big heavy mask because she wants to easily see everyone who’ll be at the party and she’s afraid that if she wore one nobody would recognize her. In the end she settles for an attention getting Marie Antoinette outfit with a little handheld mask on a stick.

If Samantha the younger sibling were to take an assessment her DISC behavioral profile would show she is a high S. She’s nervous about going with Dennis and her dad to the other neighborhood because she’s comfortable sticking to the neighbors they’ve always visited for treats in the past, but in the end she agreed to stick with Dennis’s plan because they go Trick or Treating together every year. She sometimes wants to be the one to push the doorbell, but Dennis always does that and she doesn’t like to make a fuss about. Samantha was going to dress up as Lisa Simpson like she did last year, but the costume didn’t fit anymore so this year she’s going as Snow White.

Charlie is Dennis and Samantha’s dad. His DISC style indicates he is a high C and not a big fan of Halloween. He gets grouchy thinking about all the unruly kids running across his well-manicured lawn and the inevitable toilet paper that will be lobbed across his carefully trimmed hedges. He has set a rigid timetable up for taking the kids Trick or Treating and he will inspect every piece of candy to make sure nothing has been tampered with. He’s dreading going to the party Friday with his wife, partly because the babysitter always ignores his instructions regarding what time the kids are supposed to be in bed and what TV shows they are allowed to watch. Since Irene is going as Marie Antoinette he thought it would be only right to go as Louis the Sixteenth, but none of the costumes at the shop were authentic enough for his tastes so he is going instead as Cardinal Richelieu.

Well, before we wrap up this lighthearted look at DISC behavior during one of our favorite holidays, here’s a few more quick takes on DISC meets Halloween:

The Wolfman – Low I, Low C
Dracula – High D, Low I, High S
Dr. Frankenstein – High D, High C
The Creature (Frankenstein’s Monster) – Low D, Low I, High S, Low C
Dr. Jekyll / Mr. Hyde – High C, Low D / Low C, High D
Batman – High D, Low I, Low S, High C
Princess Leia – High D
Little Red Riding Hood – Low D, High I

And remember no DISC Halloween celebration is complete until somebody dresses up as Dr. William Moulton Marston’s other invention – Wonder Woman.

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1050 Lindridge Drive N.E.
Atlanta, GA 30324
404-814-0739
service@datadome.com
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