Data Dome Services – Speaking Engagements and Podcasts

YoungBucks Professionals

Art Schoeck spoke to the YoungBucks (the Young Professionals of the Buckhead community in Atlanta, GA) on behavioral style insights for leadership development (September 19, 2006). To achieve full potential as a leader, you must objectively analyze yourself to understand your strengths, weaknesses, behavior, motivation level and intellectual aptitude - and then know what to do with that information. This seminar includes instructional opening, shared behavioral style reports with group participation and other targeted exercises.

Entreville Online Community

Art is a speaker and participant in the Atlanta EntreVille chapter meetings held at the Druid Hills Golf Club in Atlanta Georgia. Ongoing face-to-face meetings of chapters of the online community provide opportunities for industry peers to discuss key issues facing entrepreneurs and business leaders.

• How to Make your Best Sales Person your Worst Sales Manager
• How to Pay Higher Wages While Lowering Labor Costs
• Key Entrepreneurial Tips for Building Your Business, Round-Table Panelist

GRA Georgia Restaurant Association

Art spoke to the Members of the Georgia Restaurant Assocation on March 22, 2005 to call for a talent upgrade in the hospitality industry. Startling statistics about the reality and risks of losses generated by turnover, poor hiring, absenteeism, and counterproductive behaviors by employees in the hospitality industry demand solutions. Citing a number of recent surveys and studies, Mr. Schoeck demonstrated the pervasiveness and cost of cash/product theft, alcohol/drug abuse, anti-diversity, disrespect for others, sexual harassment, unreliability, and food handling violations. While those who engage in one counterproductive behavior are actually more likely to engage in several, the employees who are productive tend to be so "across the board."

Restaurant owners can hire better, retain better, raise profits, and ensure customer loyalty using a thorough process of pre-employment assessment. Not only does such a consistently applied process select the best performers for the job in the first place, but it also makes them feel they are working for the best. Retention of such talent increases profits in several different ways, not least of which is customer satisfaction and loyalty. A second section outlined the importance of the development of the Restaurant Manager as a leader, particularly in light of the demographic shifts of the near future, and he concluded with methods for measuring and tracking success.

Georgia Safety, Health and Environmental Conference, GA Dept of Labor

Art spoke at the 2004 Georgia Safety, Health and Environmental Conference for the Georgia Dept. of Labor Safety Engineering Division. The presentation, given at the Gwinnett Center in Duluth on October 12, 2004, explained how to use pre-employment assessments to lower labor costs and increase safety. The most effective applications of advanced tools for drug testing, attitudes, style, and surveying were presented. The proper use of these tools in hiring and assessing current employees increase safety and cut costs - a savings that can then be used for higher wages and benefits, resulting in more satisfied and motivated employees.

YMCA

In November of 2000, Mr. Schoeck spoke at the YMCA (Young Mens Christian Association) Forum 2000 in San Francisco on the topic of how to make the performance evaluation process useful in actually improving performance. Effectiveness is not based on the length of a survey or process but on clearly-defined objectives and action plans. The more effective evaluations consider personal, team, and organizational levels in which performance is defined in concrete terms of optimal tasks, goals, motivations, priorities and behaviors. While more complicated job positions require more complex information, using the best practices with the most advanced tools will always give you the best and most useful information.

SHRM

Art Schoeck spoke for The Society for Human Resource Management (SHRM) at their Greater Atlanta Chapter Meeting, held on August 7, 2000.

The theme of the speaking engagement was:

New Processes to Enhance the Use of Selection and Retention Assessments

Mr. Schoeck addressed the latest techniques and technologies in hiring and retaining the "right people" - from defining job competencies to strategizing the roles of personal values and motivations. He shared how organizations can actually increase compensation and benefits while at the same time reduce overall labor costs. Attendees left with an understanding of how selection, retention and motivation come together in one seamless process.

CHART

Mr. Schoeck was a featured speaker before the Council of Hotel and Restaurant Trainers (CHART) Conference entitled "Celebrating the Spirit of Success," in Savannah, GA on March 9, 1999, co-sponsored by The Coca-Cola Company and the Educational Foundation of the National Restaurant Association. The topic for the talk was Turnover: The Phantom Expense.

Abstract:
Did you know that 80% of hiring decisions are made on the basis of hard skills, but that 85% of turnover is a result of behavioral incompatibility?

Art Schoeck, a communications expert and specialist in style-based behavioral strategy, identified across-the-board guidelines to improve communications, develop teamwork, and enhance management placement. Art addressed solutions to common problems such as high turnover, personality conflicts and poor communication.

Art was joined by other notable key speakers, including:

• Dr. Kenneth Blanchard
  Co-Author of The One Minute Manager.
• Jack Stack
  President/CEO - SRC Holdings Corp.
• Daniel R. Scoggin
  President/CEO - Houlihan's Restaurant Group, former President/CEO of T.G.I. Friday's.
• Truett Cathy
  Founder and Chairman - Chick-Fil-A, Inc.

Attending Art Schoeck's keynote lecture were an estimated 150 CEOs, Directors of Operations, Human Resource Directors, Career Development Specialists and other executives.

TTI

Art Schoeck was a featured trainer at the TTI Performance Systems Winners Winter Conference in Scottsdale, AZ on January 9, 1999.

The title of his training seminar was:
Vending Machine Heaven: Building Internal Corporate Advocates and Applying Assessment Tools Internally

This was a Training Seminar for Consultants on building internal corporate advocates and training them to use behavioral style software on-site. It focused on the applications of behavioral and motivational tools, and on how to select the right tools - with the right people within an organization - for optimum benefits.

IQPC

Mr. Schoeck spoke before the International Quality & Productivity Center (IQPC) at their Career Pathing for Call Center Representatives meeting held on February 24, 1999 in New Orleans, LA.

The theme of the speaking engagement was:
Hire Effectively, Communicate Effectively, Reward Effectively
Combating High Turnover: How to Recruit, Retain and Motivate Customer Service Reps

1. Recruit and Find the Right People
2. Retain and Motivate the Right People
What causes turnover:
• Don't Know...
• Can't Do...
• Don't Care...
3. Retention - Keeping the Right People
4. Keys to Managing

CTI Communication Solutions

Art was a speaker at the Exposition of Computer, Internet and Network Telephony (Human Resources for Management Division) on May 18, 1998 in Baltimore, MD.
Preventing Burnout: Proactive Strategies by Style, Redirecting Resources toward Motivators

• How to hire to prevent burn-out by HIRING correctly
• How to prevent burnout by creating the proper work environments
• Effective uses of assessments to select, retain and motivate

Telemarketing and Call Center Solutions (TCCS) Conference

Division: Healthcare

Art Schoeck took the Conference attendees on an in-depth look at validated tools for the healthcare industry on September 16-19, 1997 in Atlanta, GA.

Re-engineering, Recruiting & Staffing for the Healthcare Professional: What Healthcare is Doing Right...and Wrong

• How to re-engineer effectively
• How to recruit & select for long-term stability
• Effective applications of assessments to select, retain and motivate.