As a manager, often your direct reports just want to come and complain to you about other team members, work issues, other departments, etc. They usually have no intention of fixing the situation – they just want to vent. Here are techniques that will not only stop the complaining but also teach your team to move to action on working through problems and challenges.
One of the great aspects of using DISC to understand ourselves and the people we work with is that it gives us a shared vocabulary for describing behaviors in a non-personal way. A DISC style graph is like a Rosetta Stone for helping people to collaborate and communicate. It helps identify the predispositions that can cause confusion, misunderstandings, and friction so that they can be adjusted for a more harmonious and productive work environment.
Understanding people is a subtle science. Even with great tools like DISC Assessments and Workplace Motivators at our disposal, it is not uncommon for there to be confusion about what is a behavioral style characteristic versus what is being driven by a motivator. Sometimes the symptoms can be very similar.
DISC encompasses the visible actions in daily life—the “how.” Review each DISC style and see how they come together to form a unique profile.
Download a Complimentary DISC e-book.
